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Simplify.

Mystery shopping and customer surveys from one provider.

What could be more Simple?

Data from both programs cross reported on one site.

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Our Clients Include

Mystery Shopping

Do you ever wonder if the decisions you make in your company’s boardroom are actually carried out in your stores, restaurants or branches? A Mystery Shopping program can find out for you, and provide a wealth of information.

Customer Surveys

Every person who calls or visits your business leaves having formed an opinion. Was it a positive experience?  Did he find what he wanted?  Would he recommend your business to others?

Cross Channel Reporting

Share Cross Channel analytics is using data from different channels to understand the impact of each channel, as well as the interaction between them. In today’s market, cross channel measurement…

From The Blog

Shopper Fraud Alert

In May, 2014 a previous version of the Feedback Plus logo was stolen and used in an campaign intended to defraud unsuspecting recipients. Unsuspecting people have been contact by text…

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Testimonial

We’ve been very impressed with the mystery shoppers at Feedback Plus. The shoppers go above and beyond to get us the information that we need and often provide very detailed…

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